At Leading Software we believe that the key to developing customized software applications is to listen to the client. We work hand in hand with our clients at every stage of the process to ensure that every application delivers the desired outcomes.

The initial step in any engagement is to fully understand the business requirements. It is obviously extremely important that there is a clear agreement and record that details the project requirements and deliverables. However, at Leading Software we also believe that it is our role to provide suggestions and input on application design that can add value to a specific client process. Our project managers are highly experienced and are Prince II qualified.

The measures of effectiveness of any application include how quickly it is adopted by target users and the overall efficiencies that it provides. We focus on the user experience and make sure that users are closely involved throughout the design and development process.

Quality is embedded in everything we do. We have attained ISO 9001 certification with design. If proper application scoping is critical then the post-implementation phase can be just as important. Robust testing procedures are designed to minimise user issues and we work with our clients to ensure that any post-implementation issues such as are quickly addressed. We value our clients investment and are focused on delivering quality applications that provide high return on investment.